PDA: Understanding Your OCLC Resource Sharing Service - How it Works and How to Set it Up

If you’re newer to your position in interlibrary loan, or you have years of experience and would like a refresher, this session is for you.  Join Jenny Rosenfeld from the OCLC Resource Sharing Team on an overview of OCLC resource sharing services. She’ll guide you through a number of the features, some of them newer, that will help you speed fulfillment of interlibrary loan requests to save time for you and your library users.  She’ll also cover these specific topics:
· How to set up Local Holdings information and knowledge base information
· ILL workflows using Automated Request Manager
· How to tell reciprocal agreements from the Lending Request screens
· How to input call numbers into the Lending Request Screens
· How to use Off-System Requesting